Here at Nektarbigård, we do our best to deliver your order quickly, safely and smoothly.
We deliver throughout Sweden.
For deliveries to other countries, please feel free to contact us before placing your order.
Orders are normally dispatched within 1–3 working days of payment being confirmed.
The estimated delivery time is usually 2–5 working days, depending on the delivery address and the chosen delivery method.
During peak season, promotional periods or public holidays, delivery times may be slightly longer.
The delivery charge is shown at the checkout before the purchase is finalised.
During promotional campaigns, free delivery may be offered in accordance with the terms and conditions stated on the website.
We work with established courier companies to ensure safe delivery.
Once your order has been dispatched, you will receive a delivery confirmation and, where available, a tracking number so that you can track your parcel.
If a parcel is not collected and is returned to us, a fee may be charged to cover the costs incurred for return postage and handling.
Please check the parcel immediately upon receipt.
If the packaging or contents are damaged, this must be reported to the carrier as soon as possible. Please also contact us so that we can assist you further.
If you have received the wrong product or if something is missing from your order, please contact us as soon as possible. We will help you resolve the issue as quickly as possible.
If your delivery is delayed, we will notify you as soon as we receive this information. We are not responsible for delays caused by transport companies or other circumstances beyond our control.
If you have any questions about your delivery, you are always welcome to contact us via the contact form on our website. We’ll be happy to help.